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May
I exchange or return items?
|
Exchanges
and Returns should be made within 90 days of receiving your
order as long as the items have not been worn or laundered, and
the original tags are still attached. An Exchange and Return Form
is enclosed in every shipment for your convenience. It is located
on the back of your packing slip.
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May
I make Changes or Additions to an Existing Order?
|
If
you need to make any changes or additions to an order after you
have placed it, please call our Customer Service Department at 1-800-854-4942
within 1 business day of placing your order. They will need your
order confirmation number or your name and address to access your
order. Please note that your order may begin processing immediately
after you place your order, and it may not be possible to change
items on an existing order. After 1 business day, you will need to place a new order for additional apparel.
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What
are my Payment Options?
|
For
telephone, internet or FAX orders we accept MasterCard, Visa, Discover
and American Express. For mail orders we accept the same credit
cards or money orders and checks made payable to Alumni Originals.
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How
will the charge to my credit card account appear on my statement?
|
Charges
on your credit card account will appear as a sale from Alumni Originals.
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Do
I have a choice of colors?
|
The
T-shirts and Sweatshirts are always available in Sports Grey and
are custom printed with navy blue and tan ink. The Hat is available
only in khaki with a navy blue bill and is embroidered with navy
blue thread. From time to time, we may offer an alternate color
available in selected names. These colors will not be available
for all names.
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Are
these products made in the USA?
|
We
purchase our apparel from distributors in the USA. The blank merchandise
is manufactured outside the USA. The shirts are custom printed and
the hats are embroidered at our facility in Grove City, PA.
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Additional
Information for the Sweatpants:
|
Our Sports Grey and Navy Blue sweatpants are sold as an accessory to our T-shirts and Sweatshirts. Printing is not available for this item. Only the adult size sweatpants include an inner drawstring in the waistband, the kid’s sizes do not for safety concerns.
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What
does the emblem say?
|
Scientia
– Knowledge
Intellectus - Understanding
Sapientia - Wisdom
|
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